PRIVACY POLICY
Last updated: [date]
1. Who we are
Vamos Padel Academy S.L. (Marbella, Spain) is the data controller for personal data collected via this website. Contact: info@vamosacademy.eu.
2. What data we collect
When you contact us, book a retreat or masterclass, or sign up to our newsletter, we collect: name, email, phone number, location, group size and any details you provide in messages or forms. Retreat bookings may include further data such as level, dietary requirements and emergency contact.
3. How we use your data
We use your data to respond to your enquiries, manage your booking, send you newsletters (only if you opt in), and improve our services. We do not sell your data to third parties.
4. Legal basis
We process data on the basis of: contract (to deliver bookings), consent (newsletters), and legitimate interest (responding to enquiries).
5. How long we keep it
We keep booking data for as long as needed to fulfil the booking and our legal obligations (typically 5 years for accounting). Newsletter data is kept until you unsubscribe.
6. Sharing with third parties
We may share data with: payment providers (Stripe), email providers (for newsletters), accommodation partners (only what's needed for your booking), and coaches assigned to you. All processors are GDPR-compliant.
7. Your rights
Under GDPR you have the right to access, correct, delete or export your data, and to object to processing. Email info@vamosacademy.eu to exercise these rights. You also have the right to lodge a complaint with the Spanish data protection authority (AEPD).
8. Cookies
This website uses essential cookies for site functionality. We may add analytics cookies in future — these will only be set with your consent.
9. Changes
We may update this policy. Material changes will be communicated by email if you have an active booking with us.
10. Contact
Questions: info@vamosacademy.eu